Withdrawals

As per generally accepted AML rules and regulations, withdrawals may only be made to the same bank account or credit/debit card that you used to deposit. Unless we agree otherwise, withdrawals from the account may only be made in the same currency in which the relevant deposit was made. When depositing or withdrawing funds for trading purposes using alternative payment methods, you should be aware that additional fees and restrictions may apply. Withdrawals are subject to withdrawal processing and processing fees. These fees will be deducted from the transferred payout amount. The table of fees is available at AllFinanz Plus. Without derogating from the foregoing, AllFinanz Plus may process withdrawals to a different facility than that used for deposit. are subject to anti-money laundering regulations. In addition, the customer may be asked to provide additional information and documents when making withdrawals. Withdrawal Fees Withdrawals are subject to a transaction fee of 50.00 USD/GBP/EURO for wire transfers; 25.00 USD/GBP/EURO for credit cards plus a processing fee of 10.00 USD/7.00 EUR/5.00 GBP; 25.00 USD/GBP/EURO for ePayments. A fee of 10% of the withdrawal amount will be charged for any withdrawal from an account that has not made more than 200 trades and/or accounts that have not been verified. The minimum withdrawal for wire transfers is 250.00 USD/GBP/EURO. Minimum withdrawal using any other method is 100.00 USD/GBP/EURO. Note that these fees do not include the transaction fee imposed; For example, if a minimum of €250 is to be withdrawn via bank transfer, a transaction fee of €50 will be charged. Fees may vary depending on AllFinanz Plus’s processing system and/or bank.

Unpaid

Funds Funds appearing in the Customer’s account may include agreed or voluntary bonuses and incentives or other amounts not deposited directly by the Customer or generated through trading based on funds actually deposited (“Undeposited Funds”). Please note that funds not deposited are not available for withdrawal unless expressly agreed otherwise. In addition, due to technical limitations, in certain cases, undeposited funds may be allocated to the Client’s account (e.g. for the technical purpose of allowing positions to be closed or an indebted account to be closed). Without deviating from the above, Bonuses issued by AllFinanz Plus to the Client can only be withdrawn subject to the execution of a minimum trading volume of 25 times the deposit amount plus the bonus issued (“Minimum Trading Volume”). Submitting a Withdrawal Request In order to process your withdrawal request you must: Trading investment opportunities that can generate profits requires AllFinanz Plus clients to fund their online account. Winnings can be withdrawn from the online account. Deposits and withdrawals are governed by this WD policy and the generally applicable terms and conditions. • Open a withdrawal request from the client area. • Print out the form. The customer logs into their account via the website, clicks on withdrawal, fills in the information and completes the withdrawal form. • Sign the printed form. • All compliance documents must be received and approved by AllFinanz Plus’s Compliance Officer in order to proceed with the withdrawal. • The name of the beneficiary must match the name on the trading account. Requests to transfer funds to third parties will not be processed. IMPORTANT: THE ACCOUNT HOLDER MUST MONITOR THE ACCOUNT REGULARLY AND ENSURE THAT THE ACCOUNT HAS AVAILABLE MARGIN BEFORE SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY AFFECT EXISTING OPEN POSITIONS OR TRADING STRATEGY USED. • All compliance documents must be received and approved by AllFinanz Plus’s Compliance Officer in order to proceed with the withdrawal. • The name of the beneficiary must match the name on the trading account. Requests to transfer funds to third parties will not be processed. IMPORTANT: THE ACCOUNT HOLDER MUST MONITOR THE ACCOUNT REGULARLY AND ENSURE THAT THE ACCOUNT HAS AVAILABLE MARGIN BEFORE SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY AFFECT EXISTING OPEN POSITIONS OR TRADING STRATEGY USED. • All compliance documents must be received and approved by AllFinanz Plus’s Compliance Officer in order to proceed with the withdrawal. • The name of the beneficiary must match the name on the trading account. Requests to transfer funds to third parties will not be processed. IMPORTANT: THE ACCOUNT HOLDER MUST MONITOR THE ACCOUNT REGULARLY AND ENSURE THAT THE ACCOUNT HAS AVAILABLE MARGIN BEFORE SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY AFFECT EXISTING OPEN POSITIONS OR TRADING STRATEGY USED.

Typical processing time for withdrawals

The time it takes for the funds to reach your credit card or bank account used for the deposit can vary (usually up to five business days). Note that withdrawals to bank accounts may take longer due to the additional security procedures in place. The request is generally processed by AllFinanz Plus within 2 to 5 business days of receipt. To avoid delays, please check your details carefully before submitting your request. AllFinanz Plus accepts no responsibility for any errors or inaccuracies made by the account holder. The processing of corresponding withdrawals takes 3 to 5 business days. AllFinanz Plus cannot monitor and is in no way responsible for the internal procedures of the customer’s credit card company or bank. The customer must independently track the credit card or the respective bank. Funds will be credited to your credit account once your credit card issuer has withdrawn funds from our account. This process can take up to 2-14 business days or longer to be reflected on your credit card account. If you do not have online access to your credit card, this should appear on your next statement(s), depending on your card’s billing cycle. Please note clearly that we are not bound by any time frame and any additional fees charged by third parties will be deducted from the deposit or withdrawal. Additional Fees: If the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees, charged by the intermediary bank. These fees are usually charged for your bank to transmit the transfer. AllFinanz Plus is not involved in or has any control over these additional fees. Please check with your financial institution for more information. Credit/Debit Cards When making credit card deposits, if you select an account in a currency other than USD (United States Dollars), your credit card will be duly charged in accordance with the amount deposited and the applicable exchange rates. Additional credit card fees may apply to the exchanged deposit (in such cases you may notice discrepancies between the deposit amount and the amount charged to your credit card). Customers must accept these slight variations that may occur and will not attempt to charge this back. If you have used a credit card to deposit funds, trade online and decide to withdraw your winnings, the same credit card must be used. The withdrawal amount per credit card is only permitted up to an equal amount of money deposited per credit card or less. Larger amounts must be transferred to a bank account. deposited per credit card or less allowed. Larger amounts must be transferred to a bank account. deposited per credit card or less allowed. Larger amounts must be transferred to a bank account.

Currency

Your account can consist of different currencies. These are subject to the following conditions: We may accept payments into the Account in different currencies and all payments due to or from us and all net balances in the Account will be reflected by us in the relevant currency; The Account will be held in US Dollars, Euros (“Base Currencies”) and any other currency will be converted at the exchange rate prevailing at the time of conversion (“Exchange Rate”); If the customer sends money in a currency other than their account currency, we will apply an exchange rate at our discretion. We will generally settle trades or make any necessary netting and deductions in the relevant currency where the Account includes such a currency book, unless: that such currency balance is not sufficient. We may settle transactions in any currency using the exchange rate. Additional Terms Please note that this Policy cannot be exhaustive and additional terms or requirements may apply at any time as a result of regulations and policies, including those set out to prevent money laundering. Please note that all use of the Website and Services is subject to the Terms and Conditions, which may be amended from time to time by AllFinanz Plus in its sole discretion. If you have any questions about political matters, you can always contact us. Refund and Returns Policy The Refund Policy is designed to to reduce the company’s financial and legal risks and to comply with the principles of combating money laundering and combating terrorist activities. The Company has the right to unilaterally block access to the Client’s secure area, suspend trading activities of all accounts held by the Merchant, cancel a transfer/withdrawal request or issue a refund if the Client’s source of funds or activities do not comply with the Anti-Virus Policy Counter money laundering and terrorist financing. The Company does not cancel the executed trades, therefore the Company has the right to return the funds to the sender if no trading activity has been recorded on the trading accounts within one month from the date of top-up. The Company has the right, for certain objective reasons and if necessary, to issue a refund of funds received through any payment system, including credit/debit cards. In addition, refunds are made to electronic wallets and bank details used by the customer when depositing the funds. Should the Company deem the Client’s activities inappropriate or contrary to the usual purpose of using the Company’s services, if there is a direct or indirect, illegal or dishonest intent, the Company reserves the right to act within the scope of this document, without to inform the customer beforehand. Any direct or indirect losses; Costs related to the transfer of funds will be reimbursed to the Company out of the Client’s funds. When topping up a merchant account using any card (e.g. credit card, debit card, prepaid card), the client undertakes not to apply to the bank for a chargeback of the payment already credited to the merchant account or to the provider of a credit/debit card , both during and after using the Company’s services. Any such attempt will be treated by the Company as a breach of the Terms of Service provision, for which the Client may be held liable under national legislation. If the company nevertheless withdraws the transaction payment, we reserve the right to block access to the secure customer area.